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| About Us Scottish Provincial Silver are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Scottish Provincial Silver c/o The Eminent Trading Company Limited (Website agent for Highland Antiques) 8 Albyn Terrace Aberdeen AB10 1YP United Kingdom Phone: 01224 626699 Website: www.eminent-trader.com |
| Making A Purchase Making a purchase could not be easier. Just browse our catologue pages, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on 'Order' and you will be asked for a few details that we need to be able to satisfy the order. If you change your mind before checking-out, just click the 'View Cart' button and remove unwanted items. We accept credit card payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency. We accept Visa, Mastercard, Switch, Solo and Delta cards. We do not charge for any item until it is ready to ship. You may send your credit card information via phone, fax, letter or over the Internet. The alternative price in US Dollars is an approximate value. The actual price charged will be determined at the time your card is processed. For the latest conversion please click here: Currency Converter When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Packing, insurance and postage charges will be clearly indicated during the ordering process. |
| Delivery Schedule We will normally send your order to you in 5 business days. |
| Tax Charges There are no tax charges to pay. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. Details are not held in clear text on any website. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01224 626699 (International +44 01224 626699) or write to us at c/o The Eminent Trading Company Limited (Website agent for Highland Antiques) 8 Albyn Terrace Aberdeen AB10 1YP United Kingdom |
| Privacy Policy Scottish Provincial Silver and The Eminent Trading Company Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. Detailes can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Notification of faulty goods should be made within three days of the goods being received. Our liability will be limited to the replacement or issue of credit against goods acknowledged by us to be faulty, providing such faults have not be caused by your misuse, negligent handling or improper handling. All goods are to be returned at your expense. If you need to return any goods, please wrap the package securely and insure the contents as it may not be possible to offer a replacement or refund on goods which are damaged or lost during return transit. This policy does not affect your statutory rights. |
The US Dollar price is indicative only. For the latest exchange rate please look at this website: www.xe.net
